Your tracking number

Emailed to your order email address once the courier collects the parcel. Enter it on the courier’s own tracking page.

Order ID is not the tracking number

• Order ID – this shop’s reference for your order; quote it when writing to us.
• Tracking number – the courier’s reference for the parcel.

Nothing showing yet

Allow the dispatch window first: 1–2 business days to pack and hand over, then 3–6 business days to metro cities and 5–10 business days to other locations. Scans usually appear within a day of pickup. No movement for three working days? Send your Order ID to [email protected].

Email not arrived

Check spam for a message from [email protected]. If it is not there, write with your Order ID and the order email address and we will resend it.

Missed delivery

Couriers normally re-attempt. Keep the phone number given at checkout reachable – most failed deliveries are unanswered calls. A parcel returned to us can be re-dispatched; the re-delivery charge is payable by the customer.

Help

[email protected] · +91 90821 64610 · Customer service: 10:00 AM – 8:00 PM IST, Monday to Saturday